New Support Service for the Deaf Community: RJ Community CIC

News - 7 April 2026

People who are Deaf, Deafblind or hard of hearing across Northamptonshire can now access dedicated information and advice through RJ Community CIC, the new service commissioned to support the local Deaf community.

Following changes to previous provision, RJ Community CIC is now the main point of contact for individuals seeking guidance, support and connection. The service officially took over from 1 April and is focused on ensuring that people continue to receive accessible, inclusive and meaningful support.
envelope graphic containing a letter saying news

What RJ Community CIC Provides

RJ Community CIC offers a range of information and advice services designed to help people remain independent, informed and connected to their communities. This includes:

  • Information and guidance on services, support and local resources
  • Advice to help individuals navigate health, social care and community services
  • Support to reduce isolation and improve wellbeing
  • Opportunities to engage with community activities and events

The service primarily delivers support through remote access (online, phone and messaging), alongside planned opportunities for face-to-face contact through appointments and community sessions.

This approach is designed to make support more flexible and accessible, ensuring that people can get the help they need in a way that works best for them.

A Positive Step Forward

North Northamptonshire Council has welcomed the introduction of RJ Community CIC and the opportunities it brings to strengthen support for residents.

“We know how important these services are to Deaf and hard of hearing residents across North Northamptonshire, and we have acted quickly to make sure support continues without interruption. I’m pleased to welcome RJ Community CIC, whose expertise and community focused approach will help us build a strong and responsive service for the future. Our priority is ensuring that people feel supported, connected, and confident that their needs will continue to be met.”

Cllr Eddie McDonald, North Northamptonshire Council’s Deputy Leader and Executive member for adult services

RJ Community CIC is led by experienced professionals with a strong background in supporting Deaf communities. Director Ruth Godden has emphasised the importance of maintaining clear, accessible pathways to support and ensuring that people continue to feel connected and informed.

Through this new service, there is a clear commitment to building a responsive, community-focused offer that reflects the needs of Deaf people across the area.

How to Contact RJ Community CIC

RJ Community CIC is easy to access through a variety of contact methods:

Opening Hours

The service is available:

  • Monday to Friday: 9:00am – 5:00pm

Support outside of these hours may be available for urgent enquiries where required.

Supporting the Deaf Community

The introduction of RJ Community CIC marks an important step in continuing support for Deaf, Deafblind and hard of hearing people across Northamptonshire. By focusing on accessible information, advice and community connection, the service aims to empower individuals and reduce barriers to everyday life.

Residents are encouraged to get in touch to find out more about the support available and how RJ Community CIC can help them stay informed, connected and supported.

Take five minutes to share your experiences

NHS and social care staff are doing everything they can to keep us well during these challenging times, but there might be things that can be improved for you and your loved ones, both in the area you live in and across the country.

Have your say

You might also be interested in

envelope graphic containing a letter saying news

Resident Doctors’ Strike: What It Means for Local Health Services

Healthwatch North Northamptonshire is highlighting important information from Northamptonshire Healthcare NHS Foundation Trust (NHFT) about upcoming resident doctor strike action, scheduled from 7am on Tuesday 7 April until 6:59am on Monday 13 April. NHS services across the area are preparing to manage the impact, with patient safety remaining the top priority.
News
envelope graphic containing a letter saying news

Changes to Deaf Support Services in North Northamptonshire

We would like to inform residents in North Northamptonshire of an important change to local support services. Deafconnect, a long-established service supporting Deaf, deafened, hard of hearing and Deafblind people, will be unable to continue delivering the service beyond 31 March. We understand the impact this may have on individuals who relied on this service, and we want to reassure you that alternative support is available.
News

Understanding Meningitis: Symptoms, Risks, and What To Do

Recent headlines have brought meningitis back into public focus following a cluster of cases in Kent. While this has understandably caused concern, it is important to emphasise that the outbreak has been localised and effectively managed, with no evidence of widespread transmission beyond the affected area. Health authorities report that cases have stabilised, suggesting the situation is contained and the wider public risk remains very low.
Advice and Information