Service Reports 2025/26
A Healthwatch service report provides insight into people’s experiences of local health and care services, helping service users, carers, professionals, and organisations better understand what is working well and where improvements may be needed. The quarterly reports highlight key themes, feedback, trends, and recommendations, supporting greater transparency and helping services respond to the needs of the communities they support.
Explore the Quarter 1 Service Report covering April to June 2025, providing an overview of key findings, trends, and community feedback gathered during this period. The report includes an executive summary, quarterly insights, recommendations, and methodology, helping service users and stakeholders better understand local health and care experiences and areas for improvement.
The Quarter 2 Service Report highlights key themes, experiences, and emerging trends identified between July and September 2025. Featuring an executive summary, quarter and year-to-date insights, recommendations, and methodology, the report supports transparency and helps inform ongoing improvements across health and care services.
Review the Quarter 3 Service Report covering October to December 2025, offering valuable insight into community feedback, service performance trends, and areas of focus during the quarter. The report includes key findings, recommendations, executive summaries, and methodology to support understanding and continuous service improvement.
The Quarter 4 Service Report provides a summary of key findings, trends, and community experiences recorded between January and March 2026, alongside a wider year-at-a-glance overview. Including recommendations, executive summaries, and methodology notes, the report helps service users and professionals better understand local health and care priorities and progress.