Salary: £26,325 per annum pro rata
Hours: 30 hours per week
Contract: Fixed term until 31 March 2027
Location: Wellingborough office / Hybrid working encouraged (working across North Northamptonshire)
Reporting to: Healthwatch Service Manager
Equipment provided: Laptop and mobile phone

About the Role

We are looking for an organised, proactive, and community-focused individual to join our team as a Healthwatch Research Support and Community Events Co-ordinator.

This role plays a central part in supporting the smooth delivery of community engagement events and research projects across North Northamptonshire. You will work closely with the Healthwatch Service Manager and Engagement/Research team to help coordinate activities, support volunteers, and ensure public feedback is transformed into accessible, high-quality reports that help shape local services.

This is a varied and rewarding role ideal for someone who enjoys organisation, communication, event coordination, community engagement, and making a positive difference.

Key Responsibilities

Engagement Coordination and Event Management

  • Support the planning and delivery of Healthwatch events across North Northamptonshire
  • Coordinate event logistics, including venue bookings and equipment
  • Design and distribute promotional materials such as posters and leaflets
  • Promote activities through social media platforms

Research Support and Accessible Communications

  • Support and deliver research projects where appropriate
  • Undertake literature reviews and research into best practice
  • Produce professional reports in line with Healthwatch branding
  • Translate complex information into clear, accessible Plain English
  • Create accessible documents including Easy Read formats
  • Manage the printing and production of promotional and research materials

Volunteer Management

  • Recruit, train, and support volunteers
  • Coordinate volunteer availability and maintain volunteer systems
  • Support volunteers to develop skills for engagement activities and events

Team and Business Support

  • Provide administrative support for meetings, including minute-taking and agenda preparation
  • Prepare and process monthly expense reports
  • Act as a friendly first point of contact for the Healthwatch team
  • Work collaboratively with colleagues to increase the visibility and impact of Healthwatch services
  • Follow organisational policies including Safeguarding and GDPR requirements

What We’re Looking For

We are seeking someone who:

  • Has excellent organisational and communication skills
  • Is confident working with a wide range of people and communities
  • Can manage multiple tasks and priorities effectively
  • Has strong administrative and report-writing skills
  • Is passionate about improving health and social care services
  • Can work independently and as part of a team
  • Has good IT and social media skills

Why Join Us?

This is an exciting opportunity to be part of a passionate organisation making a real difference to local communities. You will play a key role in helping local people have their voices heard and supporting improvements to health and care services across North Northamptonshire.

How to Apply

To apply for the role please send your CV and a covering letter detailing how you meet
the essential and desirable criteria to Healthwatch Service Manager
claire.neilson@healthwatchnn.org.uk by 5pm Friday 5th June 2026