How do I choose the right care home?

Finding a suitable care home for you or a loved one can be difficult. Knowing what to look for and what questions to ask can make the decision easier. We’ve gathered some information and useful resources to help you make the right choice.
Care Home

Three checklists to help you get started

  1. Age UK has a video that explains some of the key things to look out for when visiting a care home, as well as a checklist to help you choose the right home.
  2. Healthwatch Lancashire has developed the 'Mum's test checklist' based on extensive visits to care homes and conversations with residents.
  3. Independent Age also has a checklist of questions to consider when choosing a home.

Step one - Make sure you have considered all your options

Moving into a care home not only involves changing where you live but could also cost you a lot of money.

The NHS guide to care homes advises you to consider the least disruptive and inexpensive options, such as support to live independently at home or in sheltered accommodation. 

Step two - Understand the different types of care homes. 

Care homes can offer permanent residence or care until someone can live independently or move to a different service. There are two main types of care homes for people who cannot live independently in their own homes.

  • Residential care homes range in size from small homes to large-scale services and offer a place to live with personal care throughout the day and night. Staff can help with washing, dressing, mealtimes and using the toilet.
  • Nursing homes provide the same care as residential services. They also offer 24-hour medical care from a qualified nurse.

Some care homes focus on supporting people with specific needs, such as dementia or severe disabilities. The Care Quality Commission (CQC) regulates care homes and can provide information on both kinds of homes.

Step three - Be clear about who will fund your care

Your local authority might help with the care costs if you need support. Exactly how much you get will depend on your needs and how much you can afford to pay.

Money Helper has produced a guide on paying for care. They advise contacting the social services department of your local authority to find out whether you're eligible for funding.

Your local authority has a legal duty to assess what help you need. Money Helper has also produced a guide explaining how care needs assessments work and what you should expect.

You might qualify for free NHS continuing healthcare funding if you have a complex medical problem. As with local authority funding, finding out if you are eligible and getting an assessment is essential.

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